Privacy & Cookie Policy
Privacy & Cookie Policy
Last updated: 01/10/2025
At Warbreck Garden Centre, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data, as well as how we use cookies on our website.
1. Who We Are
Warbreck Garden Centre is the trading name of Moss Cottage Limited, registered in England and Wales under company number 06817392. Our registered office is: Lyelake Lane, Lathom, Ormskirk, Lancashire, L40 6JW, United Kingdom. You can contact us at info@warbreck.co.uk with any questions about this policy or how we handle your data.
2. Information We Collect
We may collect and process the following types of personal information:
- Contact details: Name, email address, phone number, and postal address when you submit an enquiry, sign up for newsletters, or make a purchase.
- Transaction details: Information related to purchases or orders (payment details are processed securely by third-party payment providers).
- Usage data: IP address, browser type, pages visited, and similar information to help us improve our website.
3. How We Use Your Information
We use your personal data to:
- Provide, deliver, and improve our products, services, and website.
- Respond to your enquiries and communicate with you.
- Process orders and manage your account.
- Send newsletters, offers, or updates (only if you’ve opted in).
- Comply with legal obligations.
4. Sharing Your Information
We do not sell your personal data. We may share it with trusted service providers (e.g., website hosting, email services, payment processors) who help us operate our business. These providers are required to keep your data secure and use it only for the purpose of providing their services.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined above, including legal, accounting, or reporting requirements.
6. Your Rights
Under UK data protection law (including the UK GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
To exercise any of these rights, please contact us at info@warbreck.co.uk.
7. Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
8. Cookies and How We Use Them
Our website uses cookies — small text files stored on your device — to improve your browsing experience, understand how visitors use our site, and provide relevant content.
Types of Cookies We Use:
- Essential cookies: Necessary for website functionality, such as enabling secure logins or shopping baskets.
- Performance & analytics cookies: Help us understand how visitors use our site so we can improve it.
- Functionality cookies: Remember your preferences, such as language or region.
- Marketing cookies: Deliver relevant ads and measure campaign performance.
Some cookies are set by third-party services, such as Google Analytics or social media platforms. These third parties have their own privacy and cookie policies.
9. Managing Cookies
You can control or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of our website. Most browsers allow you to:
- View which cookies are stored.
- Delete existing cookies.
- Block cookies from specific sites.
- Block all cookies.
For more guidance, visit www.allaboutcookies.org.
10. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated 'Last updated' date.
11. Contact Us
If you have any questions about this policy or how we handle your data, please contact us at:
Warbreck Garden Centre
Lyelake Lane, Lathom, Ormskirk, Lancashire, L40 6JW
Email: info@warbreck.co.uk